As the Core Team meets together to plan and prepare for settlement, part of your preparation responsibility is to take time to learn about the refugee(s) country of origin and culture in preparation for their arrival. Choose the best resource for your team, and then review the cultural basics presented there. You could read through a segment when you meet together, and then discuss any questions or issues that are raised, or one person could present to the team.
Whatever means you choose, your SAH will ask the Team Lead to confirm the sponsorship group has done some cultural sensitivity training prior to the refugee's arrival.
Culture Crossing Guide covers basics of greetings, communication style, personal space, eye contact, views of time, gestures, gender roles and taboos for a number of different cultures.
EveryCulture.com is another resource that may be good for your group.
RSTP has an unlisted training session "Refugee Sponsorship, Cultural Sensitivity and Communication: Communicating Across Cultures" that we recommend sponsors watch, either individually or as a group.
If you find other helpful links or resources, please contact us. We will add those links that may be helpful for others too.